Baseball team celebrating
Process

How Winnia Works

Get started in days, not months. Our AI-driven platform integrates with your existing ecosystem by aggregating data from your ticketing, POS and CRM systems into a single, centralized hub. This data hub + your KPIs + contextual data + AI will bring all the Insights and Execution on time for you not to miss any opportunities to grow your Revenue.

Simple, Fast and Efficient Configuration

Bringing all the knowledge together (Data Hub, Contextual Data and KPIs) to create and train the AI agent intelligence to grow your sport organization revenue.

01

Connect Your Data Sources

Integrate Winnia with your existing ticketing system, CRM, POS, and ERP. Our secure connectors work with all major platforms.

  • Easy integrations with major platforms (see Integration page)
  • Secure API connections with encryption
  • Automatic data synchronization
  • Data matching, data cleaning, historical data
Connect Your Data Sources
02

Configure Your Winnia Platform

Set your business rules, KPIs and preferences. Define limits, rules and checkpoints for the AI Agents.

  • Fill the pre-defined questionnaire
  • AI Agents Selection
  • Define Revenue KPIs per event type
  • Support to setup from our expert team
Configure Your Winnia Platform
03

AI Starts Working

Your AI agents begin analyzing customers data, segmenting fans, analyzing contextual data and ultimately sharing Revenue Insights and Recommandations and executing personalized campaigns.

  • Team and customer data analyzed
  • Contextual Data source analyzed
  • Personnalized insight and recommandations
  • Personalized message creation & Multi-channel delivery
AI Starts Working
04

Monitor & Optimize

Track performance in real-time dashboards. Review recommendations, approve campaigns, and watch your revenue grow.

  • Testing phase & Continuous optimization plan
  • AI Guardrails plan & Human Validation Checkpoint
  • Real-time performance dashboards
  • Revenue attribution reporting & Agent performance metrics
Monitor & Optimize

Seamless Integration

Winnia connects to your existing technology stack. Choose from our ready-to-go integrations or request a custom integration to fully integrate your data.

Frequently Asked Questions

How long does implementation take?
Most organizations are up and running within 2 weeks. The timeline depends on the complexity of your existing systems and the number of agents you're deploying. Our team handles all the heavy lifting.
Do I need to replace my existing systems?
No. Winnia is designed to work alongside your existing ticketing, CRM, and POS systems. We integrate with your data sources without requiring migration or replacement.
How does Winnia handle data security?
We take security seriously. All data is encrypted in transit and at rest. We're compliant with major data protection regulations including GDPR and CCPA (Law 25 in Quebec).
Can I control what the AI agents do?
Absolutely. You set the rules, limits, and preferences. The AI agents work within your defined parameters. You can review recommendations before they're executed or let the agents operate autonomously.
What happens if something goes wrong?
Every action is logged. You have full visibility into what AI agents are doing. Our team monitors for anomalies and you can pause any agent at any time.
How is Winnia different from marketing automation?
Traditional marketing automation requires you to design campaigns and write rules. Winnia's AI agents autonomously identify opportunities, create personalized offers, and execute campaigns. They're actively selling, not just sending emails.
How is Winnia different from our current CRM (Salesforce, Dynamics, etc.)?
Your CRM is where your data lives; Winnia is the intelligence that puts it to work. While a CRM acts as a passive warehouse for information, Winnia is an active agent. We connect to your CRM to analyze the data and tell your reps exactly who to call and what to sell right now, turning dormant records into active revenue.
The team is rebuilding this season. Can Winnia really help us sell when we aren't winning?
Absolutely. In fact, that is when you need AI the most. When the team is winning, tickets sell themselves. When performance dips, Winnia ignores the scoreboard and identifies deep buying signals based on fan behavior, tenure, and engagement patterns—finding opportunities that human intuition misses during a slump.
Is Winnia designed to replace our sales staff?
No. The sports industry is built on relationships. Winnia acts as a 24/7 super-analyst "co-pilot" that can execute tasks and missions for your team. It automates the tedious research and lead qualification process (eliminating dead-end calls) so your humans can spend 100% of their time building relationships and closing high-value deals.
How long does it take for the AI to "learn" and start driving revenue?
Unlike traditional IT projects that drag on for months, Winnia is built for speed. By analyzing your historical data, the platform can identify patterns and generate qualified leads within just a few weeks of the initial integration.

Ready to Transform Your Business?

Discover how Winnia can grow your revenue and your peace of mind!